Pros
Overall, Billtrust is a decent company to work for. You've got a great group of employees - many who genuinely care for each other and will take interest in you and your success. There's a lot of perks to working here, including catered meals regularly, many organized activities, and the freedom to do the job you are hired to do. There's a decent benefits package - if you are looking for single benefits, with Medical & Dental paid for by the company (as of June 2016). The 401k match could be better.
Cons
Much of the leadership team is focused only on themselves, and not the business. As an example, the head of HR cares only about making themselves look good and really doesn't put too much stock in the employees or their needs/concerns - unless it's something that they will directly benefit from. Despite having "No Sacred Cows" as one of the core values, more often than not ideas get struck down because "it's the way things are done" or "We're just trying to check off some boxes". They have difficulty unifying the company, as it continues to grow throughout the US, many employees in offices that are not located at the main office in NJ (BT 100) often feel like they don't mean as much to the company and that they don't get listened to. This statement includes the employees located in the BT 300 Office in NJ, where the team members are heard describing themselves as "Second Class Citizens" in the Billtrust Corporate Community. Teams in the BT100 office are allowed to participate in activities, but if groups in any of the other offices attempt to coordinate an activity, they get their hands slapped for not including other offices.