Awesome Company, Great Technology, and Professional Sales Organization - Account Manager Billtrust Employee Review

5.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

I started at Billtrust as a Sales Development Representative (SDR aka Account Development Representative) which is a well-paid entry-level role into their Sales Organization. Being an SDR at Billtrust was a great experience to build a solid foundation to learn about researching industries, businesses, and cold calling/emailing prospects. They provided paid training at their headquarters in NJ to learn all about the company and their software/products - by the end of it, I couldn't believe what a great collaborative culture exists at this company. At first, I wasn't sure how the job would start out, but the SDR managers and my team members gave me all the tools and resources to learn from their experiences so I could put rubber to the road and be successful from the start. In a short time, I developed a great system to learn about all the businesses in my territory, find the contacts who I needed to speak with, and call/email them. In less than 1 year, the SDR role set me up for success to move up in the sales organization with confidence to work with customers and sell, and I made a great base salary and nice commission in the process. The SDR role at Billtrust is a great place to learn about software sales from very friendly and collaborative team members because of it's awesome culture, and build a great career at a company that's only growing because of it's great technology their customers love. Join BT - it will be the best software sales organization you've ever worked at.

Cons

There are no material cons to Billtrust.

Explore other reviews about Billtrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
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