Great responsibility, great reward - Web Developer Billtrust Employee Review

5.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Employees aren't micro-managed and best efforts are made to make sure we have the resources needed to complete a task properly. The opportunities to learn and become better in your field are tremendous. One of the company tenants, "There are no sacred cows" is regularly seen in practice and new ideas are encouraged and always explored. If being part of something special is important to someone this is the place to be. The company is growing quickly and there are opportunities abound to be a critical cog in the infrastructure and make an impact on a potential future Fortune 500 company. Plus our products impact everyone from large corporations to people like you and me on a large scale which makes the work we do very rewarding. The company understands that we're human beings and that there is life beyond Billtrust. A work/life balance is encouraged and the company does its best to promote wellness. Superficially, the company is also very generous. While the perks may not be considered extravagant, they are certainly appreciated and great for morale. From the BBQs, movie night, and water ice to Billtrust bucks and massages, employees never feel unappreciated. And if you ever wanted to be good at Ping Pong.....

Cons

As with any company that grows quickly there are growing pains. Going from a model where one person knows everything to shared responsibilities leads to knowledge deficits and challenges that arise from that. Because what we do is so sensitive the margin for error is slim. It also means often times tasks need to completed yesterday.

Explore other reviews about Billtrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

2
See reviews by: Helpful|Rating|Date|All