Great Company With Big Upside - Anonymous employee Billtrust Employee Review

5.0
Jun 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a fantastic experience during my tenure at Billtrust. The people from the executive team all the way down are all top notch, it truly feels like you a part of a family. The product is hands down the best in the industry, when you look at the full invoice to cash cycle. They have continued to innovate and grow their product suite, both internally as well as through acquisition. This has allowed the sales reps to sell the solution the best addresses their customers needs. Marketing does a great job between trade shows, weekly webinars, email blasts and more to drive a few good sales per territory throughout the year. From a sales perspective, I thought the goals were very realistic and because it is a very strategic sale, emphasis is places on quality onsite meetings and results. This is a bit of a longer sales cycle, typically in the 4-6 month range. Company invests heavily in technology to help make sales team more productive. Sales Executives work remote, this was a huge plus for me. Compensation & Benefits are in line with what you would expect. They also offer stock options, 401k match, Annual Presidents Club Trip (Sales), ect.... I would highly recommend Billtrust to anyone who is interested in working for a growing company, with a market leading solution, working with great people!

Cons

Not a whole lot of cons, the only one that comes to mind is there is some growing pains related to implementation which is a result of the success the sales team has had. However this is pretty consistent with most SaaS companies that are growing.

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5.0
Jun 9, 2026
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CEO approval
Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
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