A nightmare if you live outside New York - Customer Support Bilt Rewards Employee Review

2.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Training, travel, and accommodation expenses were covered.

Cons

The role is nothing like the fully remote position promised. Training lasts four grueling weeks, and while some expenses are covered, the amount is tiny compared to what you spend. Stress levels are crushing, and many quit before finishing because the burden is unbearable. It actually isn’t worth it, it’s terrible if you live outside New York.

Explore other reviews about Bilt Rewards

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, high energy and lots of room for growth. Nothing is off limits which is great for marketing.

Cons

If you’re not used to start up environments, this may not be for you.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot, that's it.

Cons

- Where do I even begin. - Terrible leadership, absolutely no one has your back here. - All the company cares about is squeezing out profit, people are nothing more than numbers. - The CEO lacks the basic leadership skills needed to run a company. - Managers dump their stress on employees. - You'd think leadership was making millions from the way it acts, which only highlights how little it actually makes. - There is no empathy or humanity anywhere. - There is no support for exhausted personnel, no work life balance, and no trust. - There is little to no room for promotion or growth, and the salary is so low it feels insulting. - When you complain about being forced to work on your days off, you're treated like you're incompetent and unreliable. - The mistreatment is so relentless, you start questioning your abilities and self worth. - If you care about your career, stay as far away from this place as possible.

9
See reviews by: Helpful|Rating|Date|All