Culture of fear - Senior Software Engineer Bilt Rewards Employee Review

1.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I like the neighborhood of SoHo

Cons

Everyone here is terrified of the boy-wonder CEO. Whatever's on his mind, hopefully you're not the one working on it. The culture is very gossipy. I connected with a few individuals, but noticed they were extremely reticent to have normal friendly conversations within the walls of the office. I have never experienced this kind of thing at any of the other many software companies and startups at which I have worked. Basic features are overlooked in the effort of chasing new verticals. For how hard everyone is working on the app, it's quite bad. You can't even set up auto-pay on their site; you have to do that on Wells Fargo's, with a completely different account and auth flow. I can't think of a feature more essential to a credit card than that.

Explore other reviews about Bilt Rewards

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, high energy and lots of room for growth. Nothing is off limits which is great for marketing.

Cons

If you’re not used to start up environments, this may not be for you.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot, that's it.

Cons

- Where do I even begin. - Terrible leadership, absolutely no one has your back here. - All the company cares about is squeezing out profit, people are nothing more than numbers. - The CEO lacks the basic leadership skills needed to run a company. - Managers dump their stress on employees. - You'd think leadership was making millions from the way it acts, which only highlights how little it actually makes. - There is no empathy or humanity anywhere. - There is no support for exhausted personnel, no work life balance, and no trust. - There is little to no room for promotion or growth, and the salary is so low it feels insulting. - When you complain about being forced to work on your days off, you're treated like you're incompetent and unreliable. - The mistreatment is so relentless, you start questioning your abilities and self worth. - If you care about your career, stay as far away from this place as possible.

9
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