The company has lost their way - Anonymous employee Biltmore Estate Employee Review

3.0
Aug 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Career Growth Opportunities, Ability to build relationships with so many colleagues

Cons

Too many levels of leadership which leads to change taking a long time to happen and upper management being significantly disconnected from what employees need and handle on a daily basis. The way the individual departments are designed to protect their own P&Ls, leads to a significant divide and lack of support between departments. Even in guest recovery situations, it is difficult to get help from other departments as the answer is often “we are going to need a code to charge that to, we can’t be responsible for covering that cost”. Pay. As a whole, the company pays fairly low. An employee working for a luxury property, providing a level of Vanderbilt hospitality, should not be making the same as a line level worker at Chick-fil-a. Over the last few years the company has become very corporate. The feeling of working for a family owned company who once truly cared about their employees has been lost.

Explore other reviews about Biltmore Estate

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and people, beautiful estate

Cons

Not great pay and slow upward movement

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits good pay and great views

Cons

Long commute, heavy traffic people driving slow

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