Customer Success - Customer Success Birdeye Employee Review

5.0
Dec 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The energy is great - there's a massive market opportunity and you get direct impact on helping BirdEye reach that potential. I've never had a job where I felt so fulfilled in the difference I'm making.

Cons

You've got to be comfortable forging new ground and doing new things. This is a new company, a new industry... So you have to be comfortable with working in dynamic & autonomy.

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Birdeye Response
7y
Thank you for your feedback and glad to know that you are enjoying working at BirdEye!

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

None, Run from this company, before they do their thing and have this review removed. This is the third review I am writing but they always have it removed.

Cons

This place is a toxic hell hole. The management create drama, yells in the meetings, creates a culture of fear and nepotism. The CEO projects his insecurities on all the employees. The management lies to your face and everyone is just trying to save their job. How this is an organization and how employees are still here is something I fail to understand. I worked with the CEO, CMO, CTO and sales org and everyone hates each other!

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