A great place to work - Customer Success Birdeye Employee Review

5.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

High level of freedom to structure your own work. Maximum ability to make an impact in the company's growth and keep the customer happy. Passionate and very hard working management.

Cons

Compensation could be a bit better.

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Birdeye Response
7y
Thank you for your feedback! BirdEye managers are, as you mentioned, hard working and passionate about their team and the work they do! We are continuously looking for ways to improve our compensation and benefits. We want top performing employees to remain happy and engaged, and that requires feedback from the team. Always feel free to meet with your manager or with HR to discuss ideas of ways we can improve!

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

None, Run from this company, before they do their thing and have this review removed. This is the third review I am writing but they always have it removed.

Cons

This place is a toxic hell hole. The management create drama, yells in the meetings, creates a culture of fear and nepotism. The CEO projects his insecurities on all the employees. The management lies to your face and everyone is just trying to save their job. How this is an organization and how employees are still here is something I fail to understand. I worked with the CEO, CMO, CTO and sales org and everyone hates each other!

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