Top-tier workplace - Customer Support Birdeye Employee Review

5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Outstanding culture, it's a very energetic company that is constantly growing at a fast pace. The products have consistently been #1 in the market, winning awards on G2 etc. We have been the industry leader for last many years. They have been vigilant about hiring highly qualified employees who are also outgoing and fun to work with. All the office locations are good and everyone likes to come to office more frequently.

Cons

Some things happen when you grow too quickly, some minor things have been lacking, but those has been fixed now.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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