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      Horrible all around - Technical Support Engineer Black Duck Software Employee Review

      1.0
      Mar 7, 2026
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun snacks at the office

      Cons

      Office is located right behind the ICE Detention Center Company never made a stance on current human rights issues Team members were always under a lot of stress, behaving passive aggressive to others, and projecting the stress onto others Training program quality was horrible Forced to come into office for when no one else in the team ever shows up

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      5.0
      Dec 1, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      CSM management is very good

      Cons

      Working out kinks as stand alone company

      1
      2.0
      Jul 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Good people. *Smart people. *Good product.

      Cons

      *Black Duck is a mess. *People are in survival mode. *Morale is low. *Pay is low compared to the industry. *Private equity just let the CEO and CRO go and as a result they've installed their own CEO and CRO. Who by the way are odd with no personalities. Very awkward and robotic. *It has become a very cut throat environment. *They are laying off across the board, especially in sales and it you're not laid off, they have begun to put people on PIPs. *Inbound leads are scarce. *Not much of a channel program to speak of. *Sales folks are required to quote/sell implementation services without quota relief and only partial commission pay. *Some leadership at the director level are just not polished and frankly are bizarre. *This place is a mess. Lots of employee turnover, lay offs and lots of customer turnover. Retention is horrible. *STAY AWAY.

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