Not the Blackbaud it used to be - Anonymous employee Blackbaud Employee Review

3.0
Jun 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great and make it worth the stress. Vacation which is much needed. The cafe is great. Starbucks is a nice thing to have.

Cons

Just keep acquiring more and more companies yet can't pay employees what they are worth or match the cost of living in the area. We have the highest paid CEO in the state with some of the lowest paid employees in a public company in SC. Very much micromanaged and every position I see. The company is all over the place trying to merge two huge sectors of the company. Employees are always left in the dark about what is going on and have to constantly a dad with the change that's not for the better. Territories are being cut, therefore pay is being cut, and quotas are still the same. More people have left Flock bought in the past 2 to 3 years than ever before. Companies around the area are waiting to poach their employees because they know they're worth and will pay them more. Managers always telling you to take shorter breaks or not take breaks to hit an unattainable quota. Our products are old and are not keeping up with newer and less expensive competitors. All the companies that we acquire have beautiful products but they don't fit in with our Citrix based flagship blackbaud products. Customer retention is terrible because all we do is upsell upsell upsell! Like I said, we have great competitors and people know it. Blackbaud branded itself as the biggest and most expensive product and even with "budget friendly options" it's still the most expensive out there and still looks like it's from 1985. See the value of your employees who want to stay there and pay them what they're worth and work on creating more up-to-date products.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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