Blackbaud - If you develop a tough skin and say "Yes", you'll make it. - Systems Administrator Blackbaud Employee Review

3.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Blackbaud promotes a laid back environment. The location is on Daniel Island which is a very nice place and the views are fantastic - much better than the one at my house. Most of the people working at Blackbaud will go out of their way to help you and are very approchable individuals. There are also a good number of company sponsored events such as soccer games, BBQs, happy hours, company pic nic, and tickets to hockey and minor league baseball games. Another reason to work at Blackbaud is there are very few technology (read: no competition) companies in Charleston. In a small pond, Blackbaud is the best fish.

Cons

While there are several upsides, unfortunately, the down sides negate the positives making this a decent, but not great company. Senior management appears to be stale in their thinking. To propose new ideas, many people in the trenches make suggestions that fall on deaf ears only to find out that a year, year and a half, or two years later, the idea has been implemented. In IT, as in other organizations, there is very little recognition. Some bosses will make light of raises and promotions and in several parts of Blackbaud there is no clear path to advancement. I’ve personally been told that it’s a subjective decision on behalf of the management team and when they feel someone is ready, they will promote. Meetings regarding performance throughout the year are almost non-existent. If they are set up, meetings about goals, feedback, and concern usually take a back seat to anything else. Case in point – Feb is almost done and annual reviews have still not been completed. So down sides: Employees in the trenches don’t have a loud enough voice and are often dismissed, feedback about performance is non existent, promotions are subjective, and the salary is below average.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

avatar
Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance, great PTO, amazing front line manager

Cons

Non-existent job security, poor leadership

See reviews by: Helpful|Rating|Date|All