Turning sales into a call center - Anonymous employee Blackbaud Employee Review

2.0
Jan 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Feel good company. Benefits are good.

Cons

Regarding a sales role, they change territories every year so the customers get upset having a new rep all the time. They are more worried about calls made than the actual sales cycle and creating relationships with clients so it feels more like working at a call center. Compensation is much lower than other companies and they are constantly hiring so they have a person waiting in the wings to take your position. There isn't any real loyalty or transparency on the changes you will be getting to your territory each year.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
6mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training if you want to learn

Cons

Management keeps changing. Moving a lot of work to Inida

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