Customer Support - Anonymous employee Blackbaud Employee Review

3.0
Sep 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Volunteer for Vacation- you can volunteer outside of the work service days and get 1/2 time PTO. Generous PTO. As a whole, the company seems to have good values.

Cons

No designated work from home days. Horrible communication (internally). Feel like Upper Management is unreachable.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
6mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training if you want to learn

Cons

Management keeps changing. Moving a lot of work to Inida

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