Company has no direction since Convio acquisition - Anonymous employee Blackbaud Employee Review

Convio acquisition has been a disaster that has ruined company culture. Recent layoffs cut too deep and company lost a lot of good talent. Remaining employees workload is overwhelming. Middle management is terrified of new senior management and looks to protect only themselves. Company will not address core issues: poor project scoping, no cohesive product strategy and failure to manage client expectations. Employees are expected to work 24/7-----churn and burn.