Awful place - Customer Success Representative Blackbaud Employee Review

1.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Honestly I cant think of any

Cons

-Low pay -Awful Managment -Overworked -They care about their Bottem line. Note: I had to make this when I went on Glassdoor and saw good reviews. I was shocked to see that! In support there were over 100 representatives in my area, The last three months I worked there, over 10 employees left sure to the environment. I’ve never found they care about the employees, others than to work them like dogs. Don’t believe the recent good reviews. People were asked to post them by upper management to boost reviews. I know this from talking to people that still work here. Look at some of the job titles. If your CFO, who makes millions in compensation is posting on Glassdoor, that is a red flag.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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