Great benefits, that's about it. - Systems Engineer Blackbaud Employee Review

3.0
May 22, 2020
Recommend
CEO approval
Business Outlook

Pros

*Some of the best benefits around usually. *Competitive pay if you're an outside hire. *Great facilities, the new HQ building is beautiful. *Good stepping stone company to get some experience on your resume, especially if you're a recent college graduate. *Lower and middle management tend to be great and have your back. *Coworkers. Some of the best people I've ever worked with, and many I still consider friends.

Cons

*Little to no opportunities for training, even on future technologies being mandated to be used on a daily basis. "Just figure it out" is the way it's pushed many times. *Multiple policy changes are made on a regular basis without input from the people they impact. Example: When the new HQ building opened in 2018, almost all employees were required to stop working remotely no matter what their home situation was. There was almost no flexibility or care to what your home situation was, even if you'd been working remotely for years. *Every two to four years there are regular rounds of layoffs, many times for people with over a decade at the company. You do not have job security. Keep your resume up to date, you're easily replaceable. *Many positions are entirely metrics driven and your employment depends on hitting sometimes unobtainable goals. This is mostly for Support, Sales, and Professional Services roles. *Upper management often demands work be done on off hours if you work in a technical position. You can easily be required to work 60 to 80 hour weeks for multiple weeks straight without any extra compensation. (Don't be afraid to take your vacation days). You can expect to be called on your off days and holidays and be expected to work, even if you are not the on-call person. *Internal promotions tend to not have the pay increase that would come along if you were an outside hire going into the same position. *If you do not wish to go into management, there aren't many promotional paths. *So. Many. Meetings. Meetings about meetings. Meetings that should have been emails. I hope you like meetings!

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

avatar
Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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