Complete disconnect b/w upper management and employees, large exec curtain, low diversity outside IT, work needed - Account Executive Blackbaud Employee Review

2.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with are some of the best, they live in the pain with you. You get to work with some nice customers and missions The new office is nice

Cons

Where do we start? If you do a quick google search you'll see that each year comes with layoffs, covered up by virtue of "restructuring". The stock price dropped from over $100 to $50 (prior to covid) and there's good reason. The product line is way too robust for great sales delivery and needs to be restructured, half baked products don't sell well and word gets out to other potential customers quickly. Upper sales management is a joke, they don't give a damn about the sales staff, you'll hear from them at occasional all hands, maybe in your team meeting where they are clearly not up-to-date on what's going on in the market or on the sales floor and then you'll never see them again. They may even sit right behind you and never say a word to you. The pay is sub-par when you compare it to the software industry, and now that jobs are opening remotely its time to step up and pay people what they are worth. ( I think this is slowly changing). Careful that you don't sell too large of a deal because they will take half of your commissions away. (just split it into two separate deals and they won't say a word) Listen - a VP who left the company (he was a good one) told one of the employees that it was a nightmare in upper management trying to get things done and that nothing would change.... seems he has been right. There is no employee development, just week after week 1x1 asking what is going to close and some aggressive threats... not how do we work on getting better at this whole process? They won't listen to feedback and most people are just there taking a paycheck. See if you can find someone who has left and says the regret it, I have $100 you wont find them. Take a team picture in sales and in upper management, then look for diversity, I have $100 you wont find much there either. (they have done better about female inclusion).

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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