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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      Great place for UX! - User Experience Designer Blackbaud Employee Review

      4.0
      Apr 1, 2014
      User experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great PTO policy. You start with a fair amount and can gain additional PTO through volunteer work. Work-life balance is superb. Employees care about the NPO world. Working alongside non-profit organizations is rewarding and inspiring. The UX department is well ahead of most companies.

      Cons

      The salaries are not comparable to other software companies, especially with regard to salary advancement through pay raises and promotion. Decisions are often times a bit slow to come to action. The poor morale of younger employees is unacceptable due to a lack of feeling valued, poor mentoring, and limited investments in training opportunities.

      Explore other reviews about Blackbaud

      5.0
      Apr 12, 2026
      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

      Cons

      Long hours but it is worth it because it is a great place to work!

      avatar
      Blackbaud Response
      2mo
      Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
      3.0
      Jun 30, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote First company with a dedication to mission and values across the non-profit sector.

      Cons

      Tough to advance with such longevity among senior leaders.

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