Lack of support (job security and role specific), dated tech, dupe customers - Account Executive Blackbaud Employee Review

3.0
Jan 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Name recognition and respect in the Charleston community - Generally good mission to help non-profits succeed and work toward social good

Cons

- lack of job security even though the company seems secure (ex: two layoff rounds within last year, data breach that hurt countless customers and lack of transparency with customers about breach) - dated tech that isn’t worth the price jump for customers however sales is expected to push customers to upgrade - lack of support for sales. Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish - serious lack of diversity within sales. Very few women or non-white AEs and when bringing this up to management I was essentially ignored. This was a tipping point for me in leaving in pursuit of a more inclusive company that would properly train employees and help them grow rather than an individualized sink or swim mentality. - company claims to want to work as one team, however true support from teammates and management is lacking

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

avatar
Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

See reviews by: Helpful|Rating|Date|All