Aged Products and focus not on people anymore - Account Executive Blackbaud Employee Review

2.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employees Customers mostly have wonderful missions

Cons

ELT cares less and less about how Blackbaud's people serve our customers. Everything has become a 'paint by numbers' approach to customer service. Product development is laughable and offerings demo terribly against competitors.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
6mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training if you want to learn

Cons

Management keeps changing. Moving a lot of work to Inida

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