Q: What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

Question 1

Is Blackbaud a good company to work for?

Accepted Answer

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern, Director and Sales Development Representative (SDR).

Question 2

Does Blackbaud pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Blackbaud?

Accepted Answer

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Blackbaud?

Accepted Answer

Account Executive (107), Software Engineer (35), Senior Software Engineer (33), Senior Account Executive (29), Project Manager (26), Customer Success Manager (25), Customer Support Analyst (25), Director (25), Customer Support (24), Manager (23), Sales (23), Business Analyst (20), Consultant (20), Customer Support Associate (19), Sales Development Representative (SDR) (16)

Question 5

What are the pros of working at Blackbaud according to real employee reviews?

Accepted Answer

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 192 reviews)); "Benefits are good and pto grows with you" ((in 127 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 86 reviews)); "Team was great and was learning alot Great WLB" ((in 48 reviews))

Question 6

What are the cons of working at Blackbaud according to real employee reviews?

Accepted Answer

"The pay is low and the bonuses are not available until 14 months later." ((in 88 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 67 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 41 reviews))

Question 7

What are employees saying about Blackbaud layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

Question 8

What are the top reviewed Blackbaud locations?

Accepted Answer

Charleston, Austin, Daniel Island, Indianapolis, Cambridge, Dallas, San Diego, New York, Plano, Mount Pleasant, Atlanta, Charlotte, Washington, Woodbridge, Chicago, Saint Paul, Bedford, Boston, Minneapolis, Denver, Remote, Emeryville, San Francisco, Orlando, North Charleston, South Plainfield, Kansas City, Greensboro, Raleigh, Greenfield

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Pros vs. Cons - Senior Service Delivery Analyst Blackbaud Employee Review

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