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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      Tech Support aka Enterprise Support Specialist I - Enterprise Support Specialist I Blackbaud Employee Review

      5.0
      Dec 31, 2015
      Enterprise support specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Part of the business goals is that people have fun. You become a better person overall by learning to enjoy life, but also be responsible about it. This place encourages growth like I've never seen before. We just implemented Slack for inter and intra team communications and for someone like myself who came in knowing basics but not backend stuff, I have learned so much through Slack participation and getting to know dev teams. I made friends quick and we got super close quicker. A great group of people doing a great deal of great things in the world

      Cons

      As with anywhere, no company is 100% transparent. Here, things can be more transparent - especially when going from child to parent company - as far as the support role goes. However, they're great at hearing grievances and doing something in the way of addressing an issue head on. Also - I've never seen such a response anywhere else

      avatar
      Blackbaud Response
      10y
      Thanks for taking the time to share your insights - sounds like you're having a great experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us do "great things in the world!"

      Explore other reviews about Blackbaud

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      6mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      1.0
      Jul 8, 2026
      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, remote work flexibility, you get to work with some very talented folks.

      Cons

      Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

      2
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