The Energy, Benefits, Salary, and Work-Life are GREAT! - Customer Support Analyst Blackbaud Employee Review

5.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO (up to 24 days off the first year), and energy are phenomenal. I think entry level analyst pay is comparable to the industry and the work life is great. I can't explain it but the energy in Indianapolis is SO positive. Every area you go everyone is happy. That's unheard of! They encourage creativity with things like the giant crossword puzzle on the wall and they have so many little "perks" that really make the experience a great one.

Cons

I haven't found any yet. I guess some people complain about the cost of benefits or the 401k matching but I found that there are many companies with way less in those areas.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
6mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training if you want to learn

Cons

Management keeps changing. Moving a lot of work to Inida

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