Terrible Account Management - Account Manager II Blackhawk Network Employee Review

1.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunity, laid back and casual work environment.

Cons

I honestly have no idea how this company keeps afloat. There is no organization whatsoever. When a client has a concern or problem with their campaign, there is no logging system to keep track of their issues and relations. You literally email someone internally, hope they are the correct person who can help, and cross your fingers that they will respond. Most of the time they never responded, therefore keeping clients waiting. Management is terrible. There are no training opportunities and you are thrown in with your colleague who has no time to train you nor do they even want to train you. I was harassed by a co-worker on multiple occasions and notified my manager each time. He did nothing. After I left the company I actually heard she got a PROMOTION. After working for several other companies prior to Blackhawk, I could barely take this company seriously. I was honestly embarrassed to work there.

Explore other reviews about Blackhawk Network

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, bonus opportunities, training

Cons

The pay is low. Staffing isn’t enough to meet workload, no performance based raises for entry level employees, and very few promotions available

See reviews by: Helpful|Rating|Date|All