Frustrating - Service Desk Manager Blackhawk Network Employee Review

2.0
Oct 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home Low work load

Cons

Sr. Management only care about themselves High turn over rate due to underpaying of loyal long term employees. Deep office politics Extreme disorganization, half the time you will be asking who is responsible for X and get 3-4 different answers Too many acquisitions with no plan for merger Lack of care at all levels Roles are so segmented it takes 5+ people to complete one task, often these people operate on different time zones. Impossible to get anything done effectively

Explore other reviews about Blackhawk Network

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Make your own hours Easy job Great management

Cons

Lots of driving around Hours vary

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, bonus opportunities, training

Cons

The pay is low. Staffing isn’t enough to meet workload, no performance based raises for entry level employees, and very few promotions available

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