Remote work but poor management and high demands - Customer Service Representative Bloomerang Employee Review

Work Life Balance, Fair Pay, Comp plan is transparent and a great intro to tech

No particular negative feedback so far

The product is good and work makes a meaningful impact. Great collaboration with peers and team mates. Work life balance can be good- depending on your team and manager.

Pay is below market and annual "merit increases" do not at all keep up with cost of living increases. If you aspire for a larger increase you can try to generate enough value for the company by creating far more work for yourself but still unlikely. Promotions are rare outside of yearly reviews. I only know 1 person that has had a direct conversation with a member of the ELT. The CEO is deeply condescending and patronizing with a thin attempt at jocularity. The company works with many environmental non-profits but has no stance on protecting resources while pushing more and more AI usage.