Pros
It's a horrible environment. Analysts are expected to work like camels—constantly receiving ticket assignments without a chance to breathe due to the overwhelming alert load. When issues arise with customers, instead of questioning the assigned tickets, management always holds analysts directly accountable. It's a micromanaged workplace. Imagine paying $$$$ to have your environment secured, but instead of hiring enough analysts, the company relentlessly assigns tickets to their existing staff. When I worked there, I had to handle at least 10 tickets simultaneously, with 3-4 of them being high-priority, and they expected me to follow SOP strictly without mistakes throughout a 12-hour shift. It's a toxic environment filled with micromanagement and favoritism, where you only get special privileges if you're on good "friends" with the managers. Many people were laid off, and the new management hired many individuals from their previous company.
Cons
The only good thing might be the unlimited PTO.