Pros
Made friends with fellow staff over mutual distaste for the company
Cons
-Highly disorganized and overworked management: absolutely nothing is thought through from the hasty build-out of stores to the erratic hiring process -No trust of employees. Cameras in every store that are constantly watched for punishable behaviors like “not looking busy” or “sitting.” -Values aesthetics over quality, half of the baristas can’t pull a decent shot, the pastries and food are nasty and days old and marked up to the stratosphere. -No room for advancement, even if you really care about hospitality or coffee you have to settle for incremental wage increases unless you’re friends with Nick. Even the Aussies I worked with are paid less then they were promised and trapped by their work visas. -Corporate team does not take suggestions.