Does Bluestone Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Bluestone Lane employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bluestone Lane. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Bluestone Lane?

46% of Bluestone Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bluestone Lane 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Bluestone Lane?

Barista (76) , Server (17) , Cashier/Barista (10) , Head Barista (8) , Manager (8) , Server/Waiter (6) , General Manager (5) , Service Professional (5) , Area General Manager (3) , Accredited Barista (2) , Area Leader (2) , Area Manager (2) , Assistant Manager (2) , Cafe Barista (2) , Café Server/Barista (2)

What are the pros of working at Bluestone Lane according to real employee reviews?

"pay was good" ((in 19 reviews)); "Free staff meal and coffee." ((in 13 reviews)); "Great people to work with" ((in 12 reviews)); "Great benefits for FT employees." ((in 8 reviews)); "Free food and espresso drinks" ((in 8 reviews))

What are the cons of working at Bluestone Lane according to real employee reviews?

"poor management, often times in crisis mode" ((in 31 reviews)); "Upper management can be condescending, rude, or unresponsive to questions regarding such rules." ((in 17 reviews)); "On average most managers work 50" ((in 6 reviews)); "managing yet not the best training" ((in 4 reviews)); "Top down management is AWFUL ceo has no idea what’s realistic" ((in 4 reviews))

What are the top reviewed Bluestone Lane locations?

New York , Washington , Los Angeles , Philadelphia , San Francisco , Houston , Brooklyn , Montauk , Orange , Venice , Los Altos , Hoboken , Jersey City , Arlington , Armonk , New City , Long Beach , San Clemente , Studio City , Westwood , Boston , Chelsea , McLean , The Woodlands , Midtown New York , SoHo , Dupont Circle , Battery Park City

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Bluestone Lane

Bluestone Lane reviews

Great equipment, poor management and lack of investment in people - Team Lead/Barista Bluestone Lane Employee Review

2.0

May 6, 2025

Team lead/barista

Recommend

CEO approval

Business Outlook

Pros

- High-end equipment to produce quality coffee - Aesthetically pleasing locations - Opportunity to gain experience in high-volume environments

Cons

- Inadequate training for the level of performance expected - Managers often lack real coffee knowledge - Little to no investment in staff development or career growth - Weak organizational culture and poor employee retention - Understaffed locations with unrealistic service expectations - Company prioritizes numbers and rapid expansion over quality and staff well-being

Bluestone Lane Response

11mo

Thank you for taking the time to share your feedback. We are disappointed to hear your experience working at Bluestone Lane wasn't exceptional. As a People Team, we strive to provide a positive working environment to all employees. If you have any additional feedback you would confidentially like to provide, please reach out to us directly at peopleteam@bluestonelane.com.

Explore other reviews about Bluestone Lane

5.0

Jan 13, 2026

Barista

Recommend

CEO approval

Business Outlook

Pros

Fun, appreciate weekly deposits, great coffee, nice uniform

Cons

Rude customers, expensive, etc, eetc

1.0

May 21, 2026

Server

Recommend

CEO approval

Business Outlook

Pros

It's a job, you get paid. The drinks and food are good too, and you get a free meal on your lunch break.

Cons

The base salary is 11.50, customer tips are expected to cover the rest of the gap between that and the current minimum wage, which is enough pocket money for a teenager but is not enough to sustain an adult living in NYC. They're also a bit understaffed. New employee training is messy and unstructured and you are expected to know much of it on your own. Employees do basic cleaning every day, but the cafe desperately needed a deeper cleaning. All of the shelves, bathroom plants, and bathroom wall trim had a fairly thick layer of dust, and the furniture was clearly very used. The place just never felt fully clean.

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Bluestone Lane

Great equipment, poor management and lack of investment in people - Team Lead/Barista Bluestone Lane Employee Review

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