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      Bon Secours Mercy Health

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      Bon Secours Mercy Health reviews

      Hot Mess and Disorganized AF - Anonymous employee Bon Secours Mercy Health Employee Review

      2.0
      Aug 17, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Paycheck - Great manager - Colleagues are supportive, compassionate, and understanding and really care about who they serve

      Cons

      - Disorganized - Training is terrible (sink or swim) - Employees do not follow instructions - Not equipped to do my job well - Burnt out - No pandemic hazard pay or bonuses - No sick time - what kind of healthcare system doesn't give their employees sick time? I'm still baffled by this. To add insult to injury, they asked us to donate to some "Give for Good" campaign, and wasted money on the mailings. LOL. That letter went straight in the trash. Give me a bonus for working my tail off for you during this pandemic before I even consider giving you money or part of my PTO.

      Explore other reviews about Bon Secours Mercy Health

      5.0
      Jun 11, 2026
      Psr - patient services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours and location was key to accepting position.

      Cons

      At times there are moments you don't get off on time.

      1
      3.0
      May 28, 2026
      Lead patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment with supportive coworkers and providers. Leadership encourages teamwork, and the company offers good benefits and stability. Working directly with patients can be very rewarding, and the organization focuses strongly on patient-centered care through Bon Secours Mercy Health.

      Cons

      Workload can be very demanding at times, especially with staffing shortages and high patient volume. Communication between departments can occasionally be inconsistent, and opportunities for growth or advancement can be difficult to obtain. Balancing front desk responsibilities with patient needs can also become stressful during busy clinic hours at Bon Secours Mercy Health.

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