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Bon Secours Mercy Health

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Do not recommend - Physical Therapist Assistant Bon Secours Mercy Health Employee Review

1.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The coworkers I had were amazing, however they are leaving in droves.

Cons

I have wanted to work for bon secours since I graduated about 6 years ago. I finally was able to achieve this dream about 3 years ago and it was a seriously terrible experience. In the time I was there the merger with mercy health took place/was completed and subsequently everything went down hill. No support from management and the company during the start of covid, direct management in my department (I’m a clinician) was horrible, poor pay and reduced benefits once the merger took place (ie. copays went up etc.) Highly recommend avoiding this place for now. Customer service both internally, like IT, office communication etc and externally were very poor. Hopefully with word getting around regarding how awful they have become as a company will prompt a change in a few years..

Explore other reviews about Bon Secours Mercy Health

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours and location was key to accepting position.

Cons

At times there are moments you don't get off on time.

1
3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with supportive coworkers and providers. Leadership encourages teamwork, and the company offers good benefits and stability. Working directly with patients can be very rewarding, and the organization focuses strongly on patient-centered care through Bon Secours Mercy Health.

Cons

Workload can be very demanding at times, especially with staffing shortages and high patient volume. Communication between departments can occasionally be inconsistent, and opportunities for growth or advancement can be difficult to obtain. Balancing front desk responsibilities with patient needs can also become stressful during busy clinic hours at Bon Secours Mercy Health.

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