7mo
Thank you for taking the time to share your concerns, healthcare benefits are personal, and we're sorry that the recent changes left you feeling unsettled. These decisions are not made by any one individual, including the CEO. Bond Vet is guided by a doctor-led leadership team, and benefit design is informed by employee feedback, benchmarking, and what supports our people best.
Our goal is never to create division, but to ensure that every team member has access to coverage that works for them and their families.
A few clarifications that may be helpful:
All employees can now choose between:
• a lower-deductible, higher-premium medical plan
• a higher-deductible, lower-premium plan
We reopened these options for everyone based directly on employee feedback.
We are proud that Bond Vet is one of the only veterinary companies to offer a $0-premium medical plan, specifically designed to ensure nurses and support staff, who play an essential role in our clinics, have affordable access to care. This approach is meant to expand access, not to limit it. We continuously review benefits to balance fairness, sustainability, and what our teams have told us they value most.
We appreciate you speaking up, open dialogue helps us improve. Bond Vet succeeds because of the dedication of our people, and supporting your well-being will always remain a priority.
In addition, over the past year, we’ve invested in tools and training designed to better support our clinicians and clinic teams, including advanced scheduling systems, inventory management platforms, AI-assisted scribing, and virtual reality training for skill development. We also continue to have a dedicated group of 35 virtual team members supporting clinics and clients daily, and we regularly review market pay to ensure compensation is fair and competitive.
While these updates sometimes require adjustments in how we work, our goal is always to make clinics more efficient, supportive, and able to provide the best care for pets and their families.
We appreciate your input.
- The Bond Vet Team