Good corporate company - Anonymous employee Booking.com Employee Review

4.0
Apr 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

does a good job of promoting company culture, tries to be fun and has a young energetic vibe to certain aspects of management. I think the company does a decent job of promoting a positive call center environment, however the nature of call center work itself can be tedious at times. Good training, effective team leadership.

Cons

As a customer service executive, pay is low and productivity requirements are rather high. Schedules are not very flexible. Transparency about full-time benefits and schedules lacked until formal entry training was complete.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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