4.0
Apr 21, 2016
Anonymous employee
Former employee, less than 1 year
Bellevue, WA
Recommend
CEO approval
Business Outlook
Pros
does a good job of promoting company culture, tries to be fun and has a young energetic vibe to certain aspects of management. I think the company does a decent job of promoting a positive call center environment, however the nature of call center work itself can be tedious at times. Good training, effective team leadership.
Cons
As a customer service executive, pay is low and productivity requirements are rather high. Schedules are not very flexible. Transparency about full-time benefits and schedules lacked until formal entry training was complete.