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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Honest review - Customer Service Booking.com Employee Review

      5.0
      Apr 23, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Lots of benefits, happy employee oriented, career opportunities.It doesn’t matter where you come from, you are treated with respect.

      Cons

      If you are at lowest career level it takes lots of time to raise to higher positions but at least that is possible.

      avatar
      Booking.com Response
      2mo
      Thank you for sharing your experience. We’re glad to hear that work-life balance, benefits, respect, and career opportunities have been positive parts of your journey at Booking.com. We also appreciate your honest feedback on progression from more junior career levels. We know that visibility of growth opportunities matters, and feedback like yours helps us understand where we can do better. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4.0
      Jul 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Cons

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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