Supportive management with busy peak periods - CS Guest Specialist Booking.com Employee Review

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice management team and colleagues

Cons

Can be busy during peak times

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Booking.com Response
1mo
Hi, thank you for the kind words! We're delighted to hear that you feel supported by your management team and that you enjoy your colleagues. Peak periods are indeed demanding in our industry, and we truly appreciate the dedication of our Customer Service team during those times. Thank you for being part of the Booking.com family! The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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