Relaxing - Customer Service Executive Booking.com Employee Review

5.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice people, flexible working hours, relatively easy work, nice environment to work in. New office is very good and b.com is expanding its office.

Cons

Sometimes clients call us with very upset voice, but get used to dealing with it after few months. Other than that it is great.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

See reviews by: Helpful|Rating|Date|All