Pros
Great friendly environment. Booking.com is a company that truly cares about their employees. after the 6.12.16 tragedy in Orlando booking team members from all parts of the world joined together in solidarity and the management team did whatever they could to support the staff. We are a company built on giving and receiving feedback and really using it to help us grow. There are always the one offs who arent happy but those people will never be happy anywhere. This is a company that truly cares, pays well, and is growing year over year while still making sure the entry level employees are heard and the customer is the focus in all things we do! Booking gets involved in the community as well. I have been in call centers for many years and can say without a doubt that booking is one of a kind and a great place to build or continue your career!
Cons
not really a con per say, but with growth comes change so we are going through a lot of change. anyone wishing to work here needs to be open to change.