All very fake and unpromising - Customer Care Booking.com Employee Review

2.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

It is the right place for students and young people to work while looking for something better. The parties are great and very well organized.

Cons

The environment resembles to a spider's web: you are caught no matte what but if you are in the good graces of the spider you will be spared and maybe promoted. Your skills and experience are not that important, the closer you're to the managers more chances you have to be succeeded. Internal applications' processes are a joke to keep the appearances, the internal developmental growth only exists in the paper. The road to growth is only dependent on the connections and the activities meant for 'team building' are just to comply with the agenda. All very fake.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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