It's a job. Used to be a lot better before they got greedy. - Customer Service Executive Booking.com Employee Review

3.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent office environment, Amsterdam trips, nice benefits.

Cons

Favoritism, unreasonable goals, work overload for such a low pay. You only get promoted if you play the management-puppet game, not really about your job experience or how you do your job.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

See reviews by: Helpful|Rating|Date|All