Avoid employment - Customer Service Agent Booking.com Employee Review

Hi, I am sorry that you feel the way that you describe. I hope that you raised these concerns with us before you left but if not I would be happy to discuss them in more detail if you contact me. We are working hard at the moment to develop our culture and in fact on the day you posted this review we launched our Values Festival, an event designed to gain feedback from colleagues and develop and articulate our organisational Values. Earlier this year we also held our first Management Training programme with more than 100 managers across the business. If there have been specific problems with individuals I'd be happy to help but I am confident this does not describe the normal situation. As with anything we can always get better and we are working hard on that. Thanks Ryan Cheyne - People Director