An amazing company to work in, with some flaws. - Global Operational Excellence Leader Booking.com Employee Review

4.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Booking is truly a great company to work with: people are (in most cases) friendly, supportive, inclusive and open to discuss. The company provides tons of resources for personal and team improvement and truly focuses on the well-being of the employees and "doing the right thing" to protect and support the employee. The leadership is usually visible and approachable and there are clear efforts being made to improve some of the flaws mentioned by the employees (through surveys, reviews, clear actions etc...).

Cons

- The company grew enormously throughout the years and - in some ways - tends to still think like a lean start-up, while being a large corporation at this point. This causes some difficulty in understanding the direction and goals that each team has. - Silo-mentality: there are often unrelated teams that work on the same improvements, without alignment or communication (often parallel improvement initiative are set up, but are not visible, so there is quite a lot of duplication of effort/waste). - Certain departments don't have any in house Product resources (read: IT and Engineering support), despite being asked to improve global processes, and it is very difficult to get the right support from Product people. - There is not (yet) a strong culture of project management and projects are often delayed for long time or killed after years of work, because of a change in strategy or priorities.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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