not good - Customer Service Representative Booking.com Employee Review

1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

just some of the benefits

Cons

all managers are not the best

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Booking.com Response
3y
Hi, thank you for sharing this with us. We appreciate your feedback. It is unfortunate that your Booking.com experience has not been up to our standards, as an organisation that promotes open and supportive culture. We are doing our best to provide our management team with the right tools for continuous improvement. Wishing you the best in your future endeavours. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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