Pro and cons - Customer Care Specialist Booking.com Employee Review

4.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

International environment and good support team

Cons

Shifts and salary are not the best, and very slow pace when it comes to personnel improvements

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Booking.com Response
2y
Thank you for sharing your experience with us. We’re happy to hear that you enjoyed the international workplace environment and had good support from your team. It’s unfortunate that you weren’t fully satisfied with the internal work structure. We do appreciate your feedback regarding these topics. Wishing you all the best in your career. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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