Hierarchical, no decision making, bullying, political - Senior Manager Booking.com Employee Review

2.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Great office, free lunch, pays well. Usually no meetings after 5PM

Cons

Immature company, no decision making by leadership, no ownership. Difficult to make progress, very hierarchical. People are unclear of their responsibilities and roles which results in bullying and exclusion. Old fashioned leadership team with old fashioned methodologies. Difficult to innovate. Low maturity of agile WoW. No room for self steering teams. Decisions and priorities are hardly made by leadership or changed constantly. Difficulty to grow in the organization. Management doesn’t look at how to bring the best out of people and to use people’s talent, but stuck in politics and hierarchy. Very vocal about inclusion and diversity however not about diversity in personality.

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Booking.com Response
2y
Hi, thank you for sharing a few words about your Booking.com journey. Whilst we are glad you appreciated our benefits and salary, we are sorry to hear your experience was not fully up to our standard. Our aim is to implement fair measurements and transparent policies, when it comes to the evaluation of our employees, so that we can provide them with a rewarding workplace experience. We always strive towards fair and transparent results, as we make sure our Management team has the necessary tools to undertake performance reviews successfully. We do believe that everyone should be treated fairly and respectfully, and misconduct of our policies is not tolerated. We encourage you to report your experience to our 24-hour Ethics & Compliance Helpline, so we can address the matter at hand, and investigate it thoroughly. Thank you again for your feedback; it’s important to us, and it will be used in our continuous efforts to improve. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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