Work life balance - Customer Experience Specialist Booking.com Employee Review

4.0
Dec 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Stable and reliable company with nice benefits

Cons

low growth opportunities and favoritism

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Booking.com Response
2y
Thank you for taking the time to share your thoughts We are glad to hear that you have been satisfied with the company benefits, and we appreciate your feedback. We want to emphasize that we take your concerns seriously. Rest assured that our code of conduct clearly addresses favoritism and maintains strict guidelines for internal promotions. Any violations of these policies are not tolerated and will result in consequences. We are actively implementing changes to ensure fair and consistent assessments for everyone. Our goal is to provide equal opportunities for growth and development to all employees. If you wish to learn more about the ongoing initiatives or express your concerns directly, please do not hesitate to reach out to your regional HR. Additionally, you can discuss any matter through our confidential ethics & compliance helpline. There are exciting changes happening at Booking.com. We hope you will continue to be part of them. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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