Not focused on ppl anymore - Customer Service Executive Booking.com Employee Review

2.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are making the work possible - you can get lifetime friends there!

Cons

Expectations grows but not alligned with salary. People are becoming just another number in the books and not being listened

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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