Partner - Customer Service Representative Booking.com Employee Review

3.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, great team, amazing benefits, great system in place.

Cons

First hand responders, emotional draining, not much flexibility for workarounds

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Booking.com Response
2y
Thank you for sharing your perspective on your six years of experience as Customer Service Representative. It is appreciated. While we are glad to hear that you appreciated the benefits provided, it is unfortunate that you felt that your work experience was quite arduous. We are always looking for ways to improve the work experience of our employees further and appreciate the thoughts that you have shared with us. Thank you again, and we wish you all the best with your future endeavors. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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