Never again - Customer Service Representative Booking.com Employee Review

Thank you for taking the time to share this with us. We are sorry to hear about your experience at Booking.com so far. Please know that your experience does not reflect the values of our company. The positive experience of our customers, partner and employees is at the center of our focus. Therefore, if that were not part of your experience, we would like to encourage you to contact our confidential 24-hour Ethics & Compliance hotline and discuss your concerns if necessary. Please note that the team will thoroughly investigate all the reports, as it is important for us to create a better and rewarding workplace environment for all our employees. You can also schedule a meeting with your manager or HR representative to discuss the topics you mentioned and identify ways to optimize ease of work. We hope your experience will improve in time and we wish you all the best with your career. The Booking.com team